Note: Don't confuse the power cord that provides electricity to your Set-Top Box with the coaxial cable that is connected to the back of your Set-Top Box. Unplug the power cord to your Set-Top Box from the electrical outlet for 15 seconds and then plug it back in.If you still have the problem, follow the steps below to reset your Set-Top Box. Wait 30 seconds and then check to see if this resolves the trouble.
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